Waitress and bartender duties1/4/2024 ![]() ![]() If you are not sure whether you have a Helping or Persuading or Organizing interest which might fit with a career as a waiter and waitress, you can take a career test to measure your interests. The Organizing interest area indicates a focus on working with information and processes to keep things arranged in orderly systems. The Persuading interest area indicates a focus on influencing, motivating, and selling to other people. ![]() The Helping interest area indicates a focus on assisting, serving, counseling, or teaching other people. Waiter and waitresses typically have an interest in the Helping, Persuading and Organizing interest areas, according to the Holland Code framework. Advancement may offer improved conditions, such as preferred schedules or higher tips. Waiters and waitresses who have experience may advance to work in fine-dining restaurants. Some states require that servers take training related to the safe handling of food. Some states, counties, and cities mandate the training, which typically lasts a few hours and may be offered online or in-house. Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Training also prepares waiters and waitresses to properly handle difficult situations and unpleasant or unruly customers. On-the-job training helps new workers learn serving techniques and use of the restaurant’s order-placement, payment, and other systems. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques. Waiters and waitresses typically learn through short-term on-the-job-training, usually lasting from several days to a few weeks. However, some employers require or prefer that workers have a high school diploma. Typically, no formal education is required to become a waiter or waitress. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages. Most states require workers who serve alcoholic beverages to be at least 18 years old, but some states require servers to be older. They typically learn through on-the-job training that lasts 1 month or less. Waiters and waitresses typically do not need formal education or related work experience to enter the occupation. They may have cleaning duties, such as vacuuming carpet and emptying trash, at the end of the shift. Servers may meet with managers and chefs before each shift to discuss topics such as the menu or specials, ingredients for potential food allergies, and coordination between the kitchen and dining room. ![]() In establishments that sell alcohol, servers verify that customers meet the age requirement for its purchase. In restaurants that do not employ bus staff, servers often are responsible for cleaning tables after customers finish dining. Servers attend to customers throughout the meal and collect payment at the end. In fine-dining restaurants, they may set tables with linens, eating utensils, and glassware.įood service duties include taking customers’ orders, placing those orders with the kitchen, and delivering food and drinks to the table. Servers also may prepare some foods and nonalcoholic drinks, such as assembling salads, brewing coffee, and portioning desserts. Tasks may include refilling containers, such as napkin holders, salt and pepper shakers, and condiment dispensers keeping tables from becoming overcrowded and tidying the serving area and dining room. Specific duties vary with the establishment in which they work.īefore and between waiting on customers, servers usually prepare tables and work stations. ![]() Waiters and waitresses, also called servers, ensure that customers have a satisfying dining experience. Set up dining areas and stock service areas.Prepare customers’ itemized checks, take payment, and return change.Clear tables after customers finish dining, or as needed.Check on customers to confirm satisfaction and assist with other requests.Carry trays of food or drinks from the kitchen to the dining tables.Prepare certain menu items, such as assembling garnishes or brewing coffee.Relay food and beverage orders to the kitchen, such as via a point-of-sale system.Take orders from customers for food and beverages.Greet customers, explain daily specials, and answer questions related to the menu.Waiters and waitresses typically do the following: Waiters and waitresses take orders and serve food and beverages to customers in dining establishments. ![]()
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